DEBT Q collection and recovery is our premier competency. We act for clients in both commercial and consumer debt collection matters. We first assess each account receivable portfolio in order to develop the most effective debt collection and recovery strategy for each unique situation. We then put that strategy into action in order to collect the maximum amount of money in the shortest period of time. We act entirely on contingency. If we don't collect, you don't pay.
We believe every case is different, so we are flexible enough to redesign our debt collection strategy. Our debt recovery work usually begins with a mix of registered mail, faxes and telephonic contacts. This can be extended to one-on-one interactions if required. Most people will consent to repay at this stage. However, if they refuse to acknowledge their obligation yet, we may begin legal proceedings against them. Whatever we do, we make sure it is within the ambit of law.
All staff stand behind the Corporate Mission Statement and adhere to the strict Code of Ethics at all times. Our highly ethical conduct and sound collection practices preserve the corporate reputation of our clients allowing them to consistently maintain the goodwill of their clients.
We operate a program of continuous improvement and invest heavily in up-to-date technology. Our national collection operations are managed from a state of the art, modern contact centre. These are the reasons why Debt Q are ideal people to help you in collecting debts all over South Africa.
Our success results from professionalism and effectiveness, operational and technological efficiency of a collection company.
At Debt Q we put people first, doing everything we can to get your money back while still preserving a good relationship with your client.
